FAQ


FREQUENTLY 

ASKED

QUESTIONS.

                      

 

 

 

ARE SAME DAY DELIVERIES AVAILABLE?

AT THIS STAGE DELIVERIES ARE TO BE ORDERED IN ADVANCE,

AS SAME DAY DELIVERIES ARE NOT AVAILABLE.

 

HOW FAR IN ADVANCE DOES AN ORDER NEED TO BE PLACED?

ORDERS FOR NEXT DAY DELIVERY NEED TO BE PLACED BY 11PM

THE NIGHT BEFORE.

 

HOW MUCH DOES DELIVERY COST/HOW FAR DO YOU DELIVER?

 

DELIVERY IS CHARGED AT A FLAT RATE OF $12.50 PER ITEM.

DELIVERY IS ONLY POSSIBLE WITHIN A 20KM RADIUS OF THE ADELAIDE CBD

 

WHAT TIME WILL MY ARRANGEMENT BE DELIVERED?

DELIVERIES WILL RUN BETWEEN 12:30PM - 5:00PM

 

WHAT FLOWERS WILL BE IN MY ARRANGEMENT?

WE CAN ASSURE YOU EACH UNIQUE ARRANGEMENT WILL

HAVE THE FRESHEST HAND PICKED BLOOMS WHICH WILL

BE MADE UP TO OUR SIGNATURE LN STYLE.

 

CAN I CHOOSE MY OWN CONCEPT FOR AN ARRANGEMENT? 

FOR SURE! - SEND US AN EMAIL INFO@LENUMINOUS.COM AND WE CAN

ARRANGE SOMETHING CUSTOM FOR YOU.

 

WHAT HAPPENS IF THE RECIPIENT IS NOT HOME?

IF THE RECIPIENT IS NOT HOME TO RECEIVE YOUR GIFT,

THE COURIER WILL DETERMINE IF IT IS SAFE TO LEAVE THEM

OTHERWISE YOU WILL BE NOTIFIED TO ARRANGE AN ALTERNATE OPTION.

PLEASE NOTE AN ADDITIONAL DELIVERY FEE WILL APPLY IF AN ORDER

NEEDS TO BE RE-DELIVERED**

 

WHAT DAYS DO YOU DELIVER?

WE DELIVER MONDAY - FRIDAY

EXCLUDING PUBLIC HOLIDAYS**

 

DO YOU DO WEDDINGS + EVENTS?

YES! - PLEASE VISIT OUR WEDDINGS + EVENTS PAGE 

FOR FURTHER INFORMATION OR TO LET US KNOW ABOUT

YOUR UPCOMING EVENT.

 

DO YOU DO TURNAROUNDS FOR HOMES AS WELL AS BUSINESSES/OFFICES?

DEFINITELY! - WE WORK WITH YOU TO ORGANISE ARRANGEMENTS (STARTING FROM $80)

TO BE DELIVERED TO YOUR HOME ON A WEEKLY, FORTNIGHTLY OR MONTHLY BASIS. 

 

WHAT COLOUR BLOOMS WILL I RECEIVE IN THE SET COLOUR OPTIONS?

IN OUT SET COLOUR OPTIONS YOU WILL RECEIVE;

LIGHT: BRIGHT WHITES, CREAMS AND GREEN - YOU CAN EXPECT A STRIKING LN TAKE

ON THE GOOD OLD FAITHFUL “WHITE+GREEN” OPTION!

BRIGHT: A DARING EXPLOSION OF COLOUR FROM PINK, PURPLE AND GREEN TO

ORANGE, YELLOW AND RED THIS MIX WILL NO DOUBT BRING JOY TO ANYONE

WHO CROSSES ITS PATH!

RICH: DEEP DRAMATIC TONES (THINK BURGUNDY+EARTHY BROWNS) PAIRED WITH

SOFT WHITE AND CREAMS WICH MAKES FOR OUR FAVOURITE MOODY CONTRAST!    

PLEASE NOTE ALL FLOWERS USED IN ALL OUR LN ARRANGEMENTS ARE HAND PICKED
PICKED DAILY FROM LOCAL MARKETS, DUE TO THIS COLOURS AND FLOWERS WILL
VARY SUBJECT TO MARKET AVAILABILITY. THIS ALSO ENSURES EACH ARRANGEMENT
IS A UNIQUE CREATION WHICH WE LOVE MOST**